S2E8 - How to improve your user onboarding? with Ildefonso Prieto
How do you improve your user onboarding? Effective user onboarding is crucial for driving user engagement and retention on your platform. A seamless onboarding process welcomes new users, guiding them through your product's key features and benefits, while minimizing any potential hurdles. By implementing a user-centric onboarding strategy, you can ensure that users quickly grasp how to navigate and utilize your platform, leading to higher satisfaction levels and increased usage over time. Tailoring the onboarding experience to address user needs and pain points not only accelerates their journey to becoming proficient users but also cultivates a positive and lasting impression of your brand. In this episode, show host Joran Hofman speaks to subject matter expert Ildefonso Prieto to discuss how to improve your user onboarding. Ildefonso is a product growth consultant who helps SaaS companies grow their free-to-paid conversions. Key Timecodes (0:30) Show and guest intro (1:12) Why you should listen to Ildefonso Prieto (5:35) What is User onboarding? (8:17) Why do most users drop off? (12:50) What you need to have in place before Improving User Onboarding. (16:00) Steps to take to improve your user onboarding (18:18) Know how to bake your “cake” properly (25:58) The right time to reach out to a growth consultant (32:41) Growth level SaaS Advice (How to grow to 10K MRR and 10M ARR)