#138 - Jo Moon of South Hams Self Storage
Jo Moon is the General Manager of South Hams Self Storage Ltd. An experienced General Manager with a demonstrated history of developing and maintaining storage facilities. Skilled in Operations, Sales, Management, and systems. With a strong customer service professional with a passion for my industry. On today’s podcast: 4:23 - Getting to know Jo Moon 5:51 – How did Jo get into the Self Storage Industry 7:07 – Jo shares her experience in the restaurant industry 9:53 – About Totnes & Dartington Self Storage 11:05 – How Covid19 affected Jo and her business 15:21 - What did Jo expect this year for the industry 17:05 – Jo talks about offers 20:05 – Displaying price on the website 21:55 – Where does Jo advertise 25:25 – Dean thanks the sponsors of today’s episode, Janus International Europe. 34: 41 - The KPI's Jo looks at 36:23 – Jo gave a bit of advice to Self Storage owners 37:10 – One tip from Jo to improve the sales process 39:03 – Jo talks about insurance for the self-storage 41:26 – Jo's advice to her younger self 44:32 – Quick Fire Round – Five Questions for Fun Book Mention: How to Own the Room - https://www.amazon.com/How-Own-Room-Brilliant-Speaking/dp/1787631125 South Hams Self Storage Ltd Website: http://www.indoorselfstorage.co.uk/ Jo Moon Email: jo@indoorselfstorage.co.uk Jo Moon on LinkedIn: https://uk.linkedin.com/in/jo-moon-b201a662 Janus International Europe Ltd Website: www.janusintl.co.uk Janus International Europe Ltd Email: sales@januseurope.com Janus International Europe Ltd Contact: 020 8744944 Willbox Website: http://willbox.co.uk Willbox Email: selfstorage@willbox.co.uk Willbox Contact: 0800 023 5060 Hacking Self Storage Website: https://hackingselfstorage.co.uk/ Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995