#642 - Your Digital Pilgrimage
Good morning, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. Today, we're talking about something every self-storage operator should be intimately familiar with – the customer journey. When was the last time you put yourself in your customer's shoes? The journey doesn't end when a customer rents a storage unit; it's an ongoing process of building relationships and exceeding expectations. I hope you gain some new knowledge and insight from this episode. Give it a listen. Mr Self Storage: https://www.mrselfstorage.com/ Hacking Self Storage Website: https://hackingselfstorage.co.uk/ Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995 Dean's email: deanbooty@icloud.com