Delta Dental’s Sarah Chavarria on the value of communication

It’s a simple formula but hard to get right. By tuning in to what’s happening throughout the organization, asking the right questions, and listening carefully, leaders can foster innovation, build consensus and increase engagement.

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Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.