Prudential’s long position on skills: fostering careers while embracing automation

Financial services giant Prudential is working to develop a healthy internal market for skills, complete with training and apprenticeships. The company is identifying both supply (workers) and demand (jobs) in terms of competencies, expertise, and attributes, rather than experience and general categorizations. Falzon explains how this symbiotic approach leads the company to pursue efficiencies as it also looks to foster the careers of its home-grown talent.

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Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.