Adam Topp: Transformation and Service as Anchors to Success
System change is a big topic across healthcare in Canada right now. HIROC’s Catherine Gaulton sits down with Adam Topp to learn about the transition undertaken by Shared Health Manitoba, and the importance of engagement at every step along the way. Adam also touches on his organization’s approach to the current HHR crisis – having good practices in talent management, retention, and embedding a people leader in senior management. Stick around until the end to hear about Adam’s past life as a DJ – we promise it’s worth it. Quotables: “A laser focus on doing one thing at a time, I think is probably the best approach to transformation and to leadership that I’ve come across.” – AT “What we tried to do is learn from the benefits we’ve seen from the other provinces… take the best of those and put them in a system that is patient centred.” – AT “The goal was not to reduce the autonomy of the regional health authorities; it was really to facilitate so that they could focus their efforts on operations.” – AT “We need to listen well; we need to serve well.” – AT “It does continue to amaze me when I see significant health organizations who don’t have a leader of people… someone on the senior executive team who is responsible for people management. That’s a regular deficit in organizational structures of our healthcare system.” – AT “I think it’s really important that HIROC continue its work towards improving the quality of our healthcare system.” – AT Mentioned in this episode: 2023 AGM and HIROC Conference (April 24, Toronto and Virtual) CancerCare Manitoba Hay Group Health Sciences Centre Winnipeg IWK Health Centre moreOB Nova Scotia Health Authority Salus Global Shared Health Manitoba Sunnybrook Health Sciences Centre