How to Build Your Consumer Muscles

It’s a double-dose of awesome as Jared welcomes two guests: Alex Gray, Founder at Adapt Innovation Group, and Paul Backett, Co-Founder at Evolve Collaborative. Alex and Paul share in’s and out’s from the trenches about how to codesign consumer experiences, build the consumer muscles in your organizations, and coalesce as an industry to elevate that work for your benefit, as well as the benefit of the people that your organizations ultimately serve.  All that, plus the Flava of the Week about the Consumer-First Health Manifesto. The Manifesto was published 6 months ago, so what progress are we making in accomplishing the changes that it outlines, and how can we continue building momentum in those areas?  This show is produced by Shift Forward Health, the channel for change makers. Subscribe to Shift Forward Health on your favorite podcast app, and you’ll be subscribed to our entire library of shows. See our full lineup at ShiftForwardHealth.com. One subscription, all the podcasts you need, all for free. (#261) See omnystudio.com/listener for privacy information.

Om Podcasten

Healthcare Rap is the leading podcast about consumer-centered care, a.k.a. how the frontiers of digital, retail, and traditional care can work together to make healthcare easier for everyday people. It ranks in the top 5% of all podcasts globally, has been named a Top 20 Healthcare Podcast, and is one of the longest-lasting shows in the industry, with more than 380 episodes and 6 years on the air.  Join provocative thinkers Jared Johnson and Zain Ismail as they profile disruptors and trends that are impacting the consumer experience of healthcare.  The podcast reached new heights in 2024:  380+ episodes  250k downloads  2024 Top Healthcare Podcasts (Bright Inventions)  #2 on 30 Best Healthcare Innovation Podcasts (Feedspot)  16 Healthcare Podcasts You Shouldn’t Miss (b2Cast)  Multiple episodes on Healthcare Now Radio's Top 10 Episodes of the Year  Topics for 2025:  Connected fitness  GLP-1's / weight loss  Food as medicine / nutrition  Sleep management  Mental and behavioral health  Preventive health and wellness  Nontraditional care models - direct primary care, retail care, health at home, digital health, functional health, concierge medicine, etc.  How those nontraditional care models can work together with traditional health systems  Consumer-facing digital health  All other consumer-facing aspects of healthcare   Topics that we don't cover:  Clinical leadership  Cybersecurity  Health information management  Interoperability  Revenue cycle