HS022 Top Mistakes Customers Make Dealing With Vendors

The client / vendor technology relationship is unusual. Contracts are caveat emptor but the client often knows little about the what they are buying and why. This is further distorted by ‘trusted advisor’ positioning and difficulty of making guarantees that have meaningul outcomes – like refunds for faulty products. We ask the questions and discuss.

Om Podcasten

From technology to workplace culture, from geopolitical trends to economics, Heavy Strategy debates pivotal questions in enterprise IT. Hosts Johna Till Johnson & John Burke bring their technical expertise, analytical acumen, and contrasting viewpoints to discuss complex topics of interest to IT leaders. Frequently irreverent and always thought-provoking, these are the conversations you wish you could have at the leadership table. Tune in and join the think tank, where unanswered questions are better than unquestioned answers.