How bad reviews can impact businesses
A cleaning company recently targeted by extortionists was bombarded with one-star reviews on Google three weeks ago. Livia Andoreanu from Happy Clean, a domestic cleaning service in Blanchardstown, Dublin, joins Andrea to discuss her situation. Lily Store in Limerick’s Elaine Clogan and food writer Dee Laffan also join the show to discuss the impact of bad reviews on a business.