Driving Recruitment Success: Operational Excellence with PwC's Gemma Milner
In this episode of the Hiring Excellence Podcast, Johnny Campbell, CEO of SocialTalent, sits down with Gemma Milner, Head of Talent Acquisition at PwC UK, to explore the critical importance of operational excellence in recruitment. Gemma shares her 25 years of experience in recruitment across a variety of sectors and dives into how understanding and optimizing recruitment processes leads to better results. From leveraging data-driven decisions to ensuring alignment with business strategies, Gemma offers practical insights on how recruitment teams can drive efficiency, quality, and performance. Whether you're leading a TA team or looking to enhance your recruitment operations, this episode is packed with actionable strategies.