Creating Spaces of Belonging - Regitse Rosenvinge
Today we're learning from Regitse Rosenvinge about how hospitality providers can create spaces of belonging. Regitse offers a fresh perspective on how we can extend beyond our traditional roles to foster a sense of safety, belonging, and wellness for guests. Listen to her recount the inspiring story of a Copenhagen hotel that managed to create an inviting atmosphere through thoughtful design and a warm tone of voice. We also cover the changing notion of the 'home away from home' concept and ...