How mixing tradition and tech is shaping the future of Sacher Hotels | with Matthias Winkler

In this episode of Hotel Moment, Karen Stephens sits down with Matthias Winkler, CEO of Sacher Hotels, the family-owned luxury group behind Vienna's and Salzburg's iconic Hotel Sacher properties. Dating back to 1876, these hotels represent the epitome of Austrian hospitality tradition. Matthias shares how they compete with international brands by focusing on authentic experiences, strategic technology adoption, and maintaining their position as the only family-owned five-star hotels in both Vienna and Salzburg. From QR code menus with recipes to AI-powered multilingual support, discover how Sacher Hotels makes evolution happen without revolution.

Om Podcasten

Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific. Once a week, we speak with hospitality professionals who have a real sense of what it’s like to work in this industry and what the direction of travel and consumer trends mean for the world right now. Technology is changing the hotel industry faster than we know. Tune in to the show to discover more about how the latest developments in AI and other technologies are shaping hospitality, and enjoy hearing from our community of hoteliers.