Enabling Customer Centricity with Qubit CEO Graham Cooke

This week on How I Launched This: A SaaS Story, your host Stephanie Wong talks online customer service strategy with Qubit CEO Graham Cooke. A self-described lifelong geek, Graham's fascination with the latest technologies and his interest in online consumer shopping behaviors converged into his most recent project, Qubit.

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SaaS embraces the full potential of the cloud and is transforming the way organizations work. In each episode of this podcast, we go in-depth on a different SaaS story, talking with global leaders from some of the most innovative companies. Go behind the scenes as they share stories of success, failures, and what they learned along the way