861: Helping Others Feel Heard, Valued, and Understood through Active Listening with Heather Younger

Heather Younger shares the simple steps anyone can take to help others feel heard and valued.  — YOU’LL LEARN —  1) Why others feel like we aren't listening—even when we are  2) The wrong and right way to paraphrase what you heard  3) How to keep your patience when things get heated  Subscribe or visit AwesomeAtYourJob.com/ep861 for clickable versions of the links below.  — ABOUT HEATHER —  Heather R. Younger is the founder and CEO of Employee Fanatix. She is an international keynote speaker, host of the “Leadership with Heart” podcast, and a workplace culture, employee engagement and diversity, equity and inclusion consultant. Heather has a law degree from the University of Colorado Boulder. She is the best-selling author of The 7 Intuitive Laws of Employee Loyalty and The Art of Caring Leadership. • Book: The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood  • LinkedIn: Heather Younger  — RESOURCES MENTIONED IN THE SHOW —  • Book: Developing the Leader Within You by John Maxwell  — THANK YOU SPONSORS! —  • BetterHelp. Invest in yourself with online therapy. Get 10% off your first month at BetterHelp.com/awesome.  • Storyworth. Give the moms in your life something super special this Mother’s Day with $10 off at StoryWorth.com/awesome  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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Get more fun, wins, meaning, and money from your job! With 25,000,000 downloads and mentions in The New York Times, Forbes, and Linkedin Learning. This show helps grow your skills and impact at any job that requires thinking and collaborating. Each week, Pete interviews thought-leaders and results-getters to discover specific, actionable insights that boost work performance. Their stories and advice sharpen the universal skills to flourish at work. Boost your time/energy management, leadership, confidence, career opportunities, and fulfillment—while still getting home earlier.Try starting with episode 0: START HERE and listener favorite episodes we put at the beginning numbered: A, B, C, D, E, and F. (Subscribe and/or sort Old to New to find these starter episodes.) Welcome!