How NTT Data Prioritised Culture While Integrating two Companies
In this episode of the HR Leaders Podcast, we are joined by Natalie Porter, Head of Culture and Employee Experience at NTT DATA UK. Natalie shared valuable insights on leading culture change and improving employee experience during a major integration of two large companies. 👉 Subscribe to HR Leaders: http://bit.ly/2wFkCEq 🎙️ Listen on your favourite platform: https://art19.com/shows/hr-leaders-podcast 👤 Follow Chris on LinkedIn: https://www.linkedin.com/in/chrisraineyhr/ This episode of the HR Leaders podcast is brought to you by our friends at 365Talents Get their 2024 Skills Impact Report and find out how it can help you build, implement and deliver talent experience with skills technology. http://bit.ly/2024-SKILLS-IMPACT-REPORT Episode highlights 0:28 - Natalie provides background on her career journey in HR 01:03 - She discusses working externally as a consultant before moving into an internal role 01:55 - The value of bringing an external perspective into an internal role 02:53 - Importance of listening and understanding people are complex 03:06 - Using her experience to provide context on change initiatives 03:42 - Her role was created as part of the company integration 04:43 - Researching the culture and employee experience during integration 05:00 - Employees felt uncertainty and fear amidst constant change 05:57 - Wanting to redefine the culture and values post-integration 06:22 - Developing a new purpose statement and reinforcing values 07:29 - Challenges of leading culture change amidst other transformations 08:27 - Adapting to external forces like changes in remote work 09:34 - Focus on diversity, equity and inclusion initiatives 10:23 - Addressing challenges around DEI in tech 11:05 - Establishing inclusive foundations in policies and processes 12:26 - Encouraging allyship and engagement from all employees 13:25 - Advice for leaders on complexity of an integration journey 14:17 - Impact of changes on employee experience 15:01 - Excited about reconnecting people and bringing teams together 15:37 - Rebuilding connections lost during the pandemic 16:59 - Importance of 'soft skills' and relationships 18:12 - Conclusion and looking ahead to the next phase About HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.