Developing continuous engagement with your customers

This week on the Human Insight podcast, we interviewed Emily Carrion, VP of Marketing at Esper and veteran of the Seattle startup scene. In her interview with Janelle Estes, UserTesting’s Chief Insights Officer, Carrion discusses:Her observations on the progress being made in getting more women startup founders, board members, and senior leadersThe marketing challenges she is addressing this quarterWhy it’s important to hear directly from customers, in their own voicesWhat startups should prioritize with their customer feedback and testing?Her advice developing continuous engagement with customersFollow our new show: Insights Unlocked

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Welcome to the Human Insight Podcast where we share with you the business stories, ideas, and trends shaping the future of customer experience told first-hand by the experts themselves. This is your show if you work in product management, UX design and research, marketing, digital transformation and more.