Why great product teams adopt a continuous discovery mindset

This week on the Human Insight podcast, we interviewed Teresa Torres, author of Continuous Discovery Habits. Teresa teaches a structured and sustainable approach to continuous discovery that helps product teams infuse their daily product decisions with customer input. She’s coached hundreds of teams at companies of all sizes, from early-stage start-ups to global enterprises and has taught over 6,500 product people core discovery skills through the Product Talk Academy. In her interview with Janelle Estes, UserTesting’s Chief Insights Officer, Teresa discusses:What is continuous discovery?What role does customer input and feedback play in a product manager’s day-to-day life?Who should manage continuous customer feedback? What do we do with those customer insights?How do we align those insights with business goals?Follow our new show: Insights Unlocked

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Welcome to the Human Insight Podcast where we share with you the business stories, ideas, and trends shaping the future of customer experience told first-hand by the experts themselves. This is your show if you work in product management, UX design and research, marketing, digital transformation and more.