AI Explained: Conversational Design

In this episode of AI Explained: Building with Conversational AI, Lakisha Hall, Director of Watson AI Expert & Delivery Services, dives into how to design a conversational AI solution. Learn how to build an AI system that will effectively converse with your users whenever and wherever they are. Rachael Rekart, Director of Machine Assistance at Autodesk, will discuss the importance of building a virtual assistant with a persona that matches the brand of your organization. For more detail on how to get started with AI, visit ibm.biz/WatsonCustomerService.

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thinkLeaders tells the stories behind AI and business transformation through engaging interviews with top entrepreneurs, technologists, and researchers at the forefront of disruption. Join host Amanda Thurston as she and her guests offer insights and advice on strategic, data-driven leadership, and innovation. It is a deep dive into emerging technologies that unpacks and explains the issues, having some fun along the way. Brought to you by IBM. This channel is managed by Serena Peters and Amanda Thurston, and follows IBM Social Computing Guidelines (www.ibm.com/blogs/zz/en/guidelines.html). We reserve the right to delete comments that are offensive or suggestive, personal attacks, anonymous, wildly off-topic, spam or advertisements.