AI Explained: Why Conversational AI

In this first episode of our series, AI Explained: Building with Conversational AI, we are joined by Rachael Rekart, Director of Machine Assistance at Autodesk, Rob High, CTO of Watson, and Shobhit Varshney, Partner at IBM Services, the Cognitive Customer Care Lead in North America. They discuss the first steps to getting started with conversational AI, including why your business needs it, how to build out a business case, and what companies like Autodesk have seen since building their virtual assistant. For more detail on how to get started with AI, visit ibm.biz/WatsonCustomerService.

Om Podcasten

thinkLeaders tells the stories behind AI and business transformation through engaging interviews with top entrepreneurs, technologists, and researchers at the forefront of disruption. Join host Amanda Thurston as she and her guests offer insights and advice on strategic, data-driven leadership, and innovation. It is a deep dive into emerging technologies that unpacks and explains the issues, having some fun along the way. Brought to you by IBM. This channel is managed by Serena Peters and Amanda Thurston, and follows IBM Social Computing Guidelines (www.ibm.com/blogs/zz/en/guidelines.html). We reserve the right to delete comments that are offensive or suggestive, personal attacks, anonymous, wildly off-topic, spam or advertisements.