EP722: Modernising insurance through an InsurTech ecosystem
Ritesh Varma, VP Business Solutions Consulting, Newgen Software Insurance as a sector has been a latecomer to the tech party. Banks have been embracing FinTech solutions but only recently have insurers come to realise the potential benefits of InsurTech to improve the quality of their products and policies. The reason why should be obvious to all, it is simply a matter of customer-centricity – improve the end customer experience and you improve customer retention and customer acquisition. Rob...