Soft Skills: The Real Skills That Keep Teams Agile

In this episode of Impactful Teamwork, host Julia Felton explores the growing importance of soft skills in the modern workplace, particularly as businesses adapt to the advancements in AI technology. Julia delves into the origins of the term 'soft skills' and argues for a more appropriate term like 'leadership superpowers.' Highlighting research from the World Economic Forum and Deloitte, she underscores that these skills—communication, empathy, and adaptability—are essential for business agility, innovation, and survival in a dynamic environment. Julia also discusses how improving these skills can boost revenue, enhance employee retention, and drive customer loyalty. She emphasizes the need for leaders to foster a culture that values and enhances soft skills, ensuring their teams can thrive amidst ongoing technological transformations.00:00 Introduction to Impactful Teamwork01:10 The Misconception of Soft Skills04:31 The Importance of Soft Skills in the Modern Workplace06:41 AI and the Future of Work08:25 Building Relationships in a High-Tech World10:09 Soft Skills as a Competitive Advantage19:10 The Role of Soft Skills in Customer Experience24:26 Final Thoughts and Call to ActionConnect with Julia:WebsiteLinkedInFacebookInstagramTake the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills!Listen on Apple PodcastsListen on Spotify

Om Podcasten

This podcast is for you if you’re a business owner, business leader, entrepreneur or executive who knows they want to make a real impact in the world and knows they can’t do it alone. Your host is Julia Felton, a leadership and team engagement specialist provides unique insights into how to harness the energy of your people to create massive business momentum through unlocking the super-power of teamwork. Some of the questions we grapple with are: - You know you need a team to help you but how do you get your team on the same page? - How do you get them pulling in the same direction and not pulling apart? - How do you create a connected, collaborative, cohesive team? In this podcast I will be sharing with you strategies and tactics to help you become the best leader you can be so that you can inspire IMPACTFUL teamwork. Teams that make a real difference. Each podcast will be full of actionable steps you can take and implement immediately. We’ll also be interviewing guests to learn from them what has worked for them and importantly what hasn’t. Rest assured there will also be a good dose of wisdom from the natural world as I believe that nature contains a blueprint for how we can all work together to create engaged, enthusiastic, empowered teams.