EP31: Globalization and the Importance of Understanding Customer Behavior with Angeley Mullins

In this episode of In Demand, Asia Orangio, CEO of DemandMaven, chats with Angeley Mullins live from SaaStock.    Angeley is a seasoned commercial and operations executive ( E-Commerce & B2B SaaS) with leadership roles across the US, EMEA, & APAC including: Amazon, Intuit, and GoDaddy. She is currently Chief Commercial Officer at Resourcify. Angeley focuses on both growing scale- ups including Seed / Series A - Series C , as well as larger corporations and NGOs.   They discuss Angeley's experience in the tech industry, the importance of having a global perspective, and the need for diversity in leadership.    Angeley shares insights on how to tackle globalization, the importance of understanding customer behavior in different markets, and shares her personal experiences as a woman in the tech industry.   Timestamps:    2:55 - Interview starts 4:30 - Angeley's role at Resourcify and understanding Circularity and Sustainability 7:37 - Angeley's career journey starting in finance and then her experience working with tech companies like GoDaddy, Quickbooks, and others 9:45 - How European and American companies tend to have different views on the global market. American companies naturally think of themselves as global from day one, whereas European companies are often focused on their own country or just Europe as a market for too long. 15:30 - How Resourcify is growing and helping clients track and manage CO2 and Waste 17:41 - Women in Leadership, being the only woman in the room and how data shows that female leadership helps comanies succeed 25:30 -  How companies can focus on improving diversity by doing things like screening applicants without knowing gender. 28:59 - How to connect with Angeley on LinkedIn (https://www.linkedin.com/in/angeleymullins/)

Om Podcasten

Growing a SaaS? Yeah, that's hard. Growing a SaaS without a clue what you're doing from a marketing and growth perspective? Pretty much impossible — especially if you want to break the $1M and $10M ARR marks. Kim Talarczyk sits down with Asia Orangio to extract and unpack all the strategic insights she holds in her brain from working with hundreds of SaaS companies and interviewing thousands of their customers. Together, they break down how to diagnose and troubleshoot growth challenges across every part of a B2B SaaS business. About your hosts: Asia Orangio is the CEO & Founder of DemandMaven. Asia helps founders of PLG SaaS companies troubleshoot their growth across GTM, acquisition, activation, retention, and expansion and get unstuck. In early 2018, Asia founded DemandMaven — a consulting firm dedicated to helping bootstrapped and funded SaaS companies build revenue-generating growth engines. Previously, Asia served in a number of marketing roles, but most notably as head of marketing at Hull where she helped the team 10.5x in growth, and #FlipMyFunnel / Terminus as demand generation manager. Asia also served on the board of Moz before its successful acquisition in 2021. Kim Talarczyk is the Client Services and Operations Manager at DemandMaven, where she ensures all client engagements are executed to the highest standard. With a strong background in client-facing roles and professional service firms, Kim has played a key role in scaling operations and delivering exceptional experiences for both B2C and B2B brands.