05: Just Listen! The Secret to Getting Through to Just About Anyone

“Most people do not listen with the intent to understand; they listen with the intent to reply.” - Stephen R. Covey. Are you really listening? One of the most valuable tools for communication is the ability to listen and understand what someone is saying and feeling. Whether we are solving issues at home or tackling tasks in the workplace, effectively listening can help us reach our goals sooner. In this episode, I explore some great tips for improving your listening skills, as well as som...

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Ever wonder what's really happening behind those viral headlines and celebrity PR disasters? Step into the war room with crisis communications expert Molly as she dissects the week's biggest reputation battles, media meltdowns, and brand controversies.Each week, Molly peels back the curtain on headline-making moments to reveal the strategic chess moves that shape public perception. From corporate crises to celebrity comebacks, she breaks down what works, what fails, and what it means for the future of reputation management.Whether you're a PR professional, business leader, or simply fascinated by the art of reputation management, join Molly every week for the conversation everyone in PR is talking about. Subscribe now to master the strategies shaping modern reputation—one breakdown at a time.