Episode 70: People Are at The Heart of Digital Transformation
In this fascinating podcast, Sindhu explains that it’s easy to change technology, but much harder to bring people on the journey with you. Empowered users can be the key to success for any digital transformation project and ultimately no project can be successful if end users find it difficult to adopt. Sindhu shares with Tom some key strategies and tools organizations can adopt to help address gaps and support users where they are in their journey.