Bora Wiemann - Chatbots overview and case study

Chatbots are now omnipresent in our lives. But what does it take to build a chatbot? This session is aimed at a general, non-technical audience and will answer such questions as:- What business problems are they good for?- What are the user and informational challenges you need to solve in implementing them effectively?- How do you maintain one over time?Bora Wiemann is Regional Manager APAC for Cognigy. He was previously Product Manager for Chatbots/Virtual Agents/Self Service Applications at Bosch in Germany. https://www.meetup.com/Information-Innovation-UTS/events/269348409/

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