Transforming Government Operations Using IT, With Bill Eggers
COVID-19 has forced governments at all levels to implement changes in their operating structures that probably should have happened a decade ago. A worldwide shift toward remote work and a more distant lifestyle now means governments will need to find different methods of delivering public services long term. Rob and Jackie discuss e-government opportunities and how flipping orthodoxies can (and should) reinvent government operating models with Bill Eggers, executive director of Deloitte’s Ce...