Inside Netflix's Innovation: Retention, Growth, and the Password-Sharing Strategy
From strategies in a competitive streaming market to AI for customer experiences, we dive into the heart of innovation at Netflix. In this episode, we chat with Fonz Morris, Netflix's Lead Product Designer for global conversion and monetization, to discuss how Netflix stays ahead of the curve in an increasingly competitive market. Fonz discusses the strategies Netflix uses to boost revenue, user acquisition, and retention as well as the act of balancing ambitious goals with deliberate p...