From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

Yvonne Chen (VP of Marketing at Udemy) chats to Brian Kotlyar (Senior Director, Demand Generation at Intercom).

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com