Intercom on Product 5: Rise of the “keyboard-first” generation

In the 5th episode of Intercom on Product, Des Traynor and Paul Adams discuss what the sudden rise of a new generation of “keyboard-first” apps that focus on speed says about product design and how products evolve over time.

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com