#27 Dave Blake, Founder/CEO at ClientSucess: Leadership, Customer Success, and the Future of SaaS
In this episode of Inside the Workflow, we sit down with Dave Blake, Founder & CEO of ClientSuccess, a leading platform that helps SaaS companies drive customer retention and growth. With a background spanning Adobe, Omniture, and decades of experience in customer success, Dave shares his leadership philosophy, industry insights, and the evolving role of AI in customer success. From his early days in consulting to building a customer success platform from the ground up, Dave’s journey is ...