4.1.14 Self-correction: the role of leaders
Here is a fundamental principle for leaders to understand: in self-management, your role is no longer to resolve tensions, but to orchestrate ways for the system to solve its tensions on its own, in other words, for the system to self-correct. That's quite a shift in perspective. And a shift in what you do every day! How often do people come to you with a problem to fix? Well, every time, from now on, I hope you remember not to try and fix the problem, but see how you could help shape the sys...