Conversation with Phil Jones (Exactly What to Say: The Magic Words for Influence and Impact)

Ben sits down with Phil Jones, author of Exactly What to Say: The Magic Words for Influence and Impact. If you have ever found yourself lost for words, or have come away from a conversation without the result you are looking for, Phil's wisdom delivers you both principles and exact examples to allow you to grow your confidence in conversation. Phil's lessons are applicable in business and to many of life’s big moments. Whether looking to secure a job, close the sale, or help a f...

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Lets face it, there's so many business books out there that it's hard to choose which one will be the most helpful to address your specific business need or learning objective. Ben recognized that what's most useful to a wider audience are lessons that you can use at work as well as in your daily life; and that's how the Insights with Ben Chodor series was born. The series profiles authors whose books can make an impact on you professionally and personally with advice on topics like persuasion, negotiation and much more. Whether you work at a Fortune 500 company or a scrappy start-up, these books will resonate and open your eyes to new and innovative ideas.