BONUS: AI + Insurance with Frank Neugebauer of Cincinnati Insurance

In this bonus AI + Insurance episode of the Insurance Intelligence Podcast, Frank Neugebauer, vice president of generative AI at Cincinnati Insurance, offers a rare insider’s look at how AI governance is actually implemented at scale.As a member of the company’s governance committee, Frank shares how to balance innovation with accountability, foster cross-functional alignment, and turn governance into a strategic enabler—not a barrier—to responsible AI.A must-listen for leaders bringing AI to life inside complex, regulated environments.

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Insurance Intelligence is a monthly podcast that dives into the insurance customer experience. Join J.D. Power industry experts Stephen Crewdson, Craig Martin, Mark Garett and host Michael Vermillion for conversations that highlight our latest insurance customer data and news effecting the industry.