The Perfect Storm Impacting Home Insurance | Ep 12

Rising claims. Delays in cycle times. A surge in severe weather events. Home insurance carriers are facing mounting challenges that are impacting customer satisfaction. How can they turn the tide?Join J.D. Power experts Michael Vermillion, Stephen Crewdson and Mark Garrett as they dive into the state of home insurance today, uncovering key pain points and revealing the strategies carriers need to enhance the customer experience.


Hosted by:

Michael Vermillion, VP and General Manager, Insurance Intelligence

Featuring:

Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence

Mark Garrett, Director, Insurance Intelligence

Om Podcasten

Insurance Intelligence is a monthly podcast that dives into the insurance customer experience. Join J.D. Power industry experts Stephen Crewdson, Craig Martin, Mark Garett and host Michael Vermillion for conversations that highlight our latest insurance customer data and news effecting the industry.