Combining AI & Empathy to Optimize Claims Outcomes

Combining AI & Empathy to Optimize Claims Outcomes The CEO of CLARA Analytics shares key learnings about leveraging the power of AI and human empathy to reduce operating costs and achieve optimal claims outcomes for carriers, customers—and claimants.

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InsurTalk is a podcast dedicated to helping P&C insurers increase customer engagement, innovate business processes, and achieve efficient, sustainable growth. In each episode, host Laura Drabik talks with an industry leader who has successfully pursued an idea that has moved their business forward. Whether it’s omnichannel, insurtech, digital transformation, artificial intelligence, or other technology trends, InsurTalk brings you expert insights from people who have driven innovation and turned possibilities into realities. If you’re looking to be inspired by insurance industry trailblazers, this is the show for you.