Self-Service Tech Trends in Retail, Banking, and Hospitality
M3t, MeldCX, and Pyramid join us a look at the rapidly-evolving world of kiosks. After COVID-19 forced a massive surge in demand for self-service, what lessons can businesses carry forward? And where is the technology headed next? Join us as we explore these questions with: Dylan Waddle, Chief Operating Officer, M3 Techology Solutions (M3t) Stephen Borg, Group Chief Executive Officer, meldCX David Frei, Vice President of Strategic Partnerships Pyramid Computer Kenton Williston, Editor-in-Chief, insight.tech Topics discussed include: Why kiosks have become a critical technology for retailers, banks, and the hospitality industry How kiosks are offering a superior customer experience with innovative new interfaces How AI and machine learning are changing kiosks How businesses can get maximum benefit from kiosks