Molly Rapert on Teaching Tomorrow’s Leaders

On the first episode of Season 2 on It’s a Customer’s World podcast, host Andy Murray speaks with Molly Rapert, Associate Professor of Marketing and Director of the Center for Teaching Effectiveness for the Walton College of Business. Molly has been teaching future business leaders for over 30 years and is an expert on teaching effectiveness. She joins Andy Murray to discuss her approach to teaching, the importance of curiosity, and underlying qualities that will shape future marketing leaders.

Om Podcasten

Equipped with more than 30 years of experience in retail, most recently as the Chief Customer Officer for Walmart Asda in the U.K., host Andy Murray is sharing his expertise through his new role as the founder and executive chair of the Customer Centric Leadership Initiative at the University of Arkansas Sam M. Walton College of Business. Now more than ever, retailers and brands are accelerating their quest to be more customer centric, but to be truly customer centric, it requires both a shift in mindset and ways of working, not just in marketing but in all parts of the organization. Through his initiative and this podcast series, Andy will be talking with practitioners, thought leaders, and scholars to hear their thoughts on what it takes to be a leader in today’s customer centric world.