79: No, “Empathy” won’t solve all your design problems

Tim & Amr are filling in for Jake & Jonathan this week---which means you'll actually get to listen to an episode related to the product world (*shots fired!*). They talk about how you *shouldn't* aim for empathy in design. And how books don't work. Show notes: https://productbreakfastclub.simplecast.com

Om Podcasten

Jake and Jonathan (formally Product Breakfast Club) is a behind the scenes look at how some of the best companies in the world design their products. Jake Knapp, NY Times best-selling author of "Sprint", has helped companies like Slack, Nest and 23andMe build successful products. Jonathan Courtney, co-founder of AJ&Smart, has worked with companies like RedBull, eBay and the United Nations, to help them build better products faster. In this new, exciting podcast, the two of them have teamed up to discuss things like product design, innovation and productivity.