More Lessons in Digital Operating Basics from Ram Charan. Part 2 of 2 on “Rethinking Competitive Advantage”. (99)
This week’s podcast is my second on Ram Charan’s new book “Rethinking Competition Advantage“. I think it has a lot of great insights about the basics of digital operations.You can listen to this podcast here or at iTunes and Google Podcasts.Here is my summary of digital operating basics (Dr. Ram’s book combined with some of my own thinking):Scale and growth at small incremental cost. Continuous personalization and customer-facing innovation. A digital core for operations.Ecosystem a...