#047 Track Zach Marshall #4: The Services Trap, Firing Customers, Chicken-and-Egg Problems

Topics: (7:05) - Updates from Zach: hiring, firing, building software, and finding PMF (13:41) - What drove the decision to focus more on the marketplace rather than services? (20:18) - How different was it working with a fund rather than angels? (23:03) - Cost cutting measures (24:35) - What was it about services that made them not repeatable or scalable? (37:00) - Fear mongering (38:19) - Regional focused marketplaces (41:07) - Corporate Enterprise focuses (45:15) - Rebuilding community and staffing via website development (50:38) - How does affiliate marketing discounts fit into your strategy? (54:34)- Firing a customer (59:17) - A bias for action, mixed with patience (1:07:06) - What are your hopes for our next meeting? (1:10:38) - Homework for the audience Links: Zach on Twitter Conterra Security Listen to Episodes 1-3 of this series The Art of the Start by Guy Kawaski Webflow Zapier AirTable New Illinois crime law going into effect To support the costs of producing this podcast:  >> Buy a copy of the Navalmanak: www.navalmanack.com/  >> Sign up for my online course and community about building your Personal Leverage: https://www.ejorgenson.com/leverage  >> Invest in early-stage companies alongside Eric and his partners at Rolling Fun: https://angel.co/v/back/rolling-fun >> Join the free weekly email list at ejorgenson.com/newsletter >> Text the podcast to a friend >> Give the podcast a positive review to help us reach new listeners  >> Name-your-price subscription monthly, annual, or one-time: https://app.omella.com/o/9Bufa  >> Follow me on Twitter: @ericjorgenson >> Get in touch about sponsoring this podcast by replying to an email or DMing me on Twitter.

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Casual conversations with founders, technologists, investors, and artists about building a brighter future, together. Welcome to our digital living room.  With science, technology and entrepreneurship we can *continue* to create unfathomable leaps in quality of life. We show you how to find, apply, build, and invest in technologies to change your life and the world.  When we have smart friends, we do smart things. When we do smart things, we save the world.  No matter who, where, or when you are – now you have smart friends, too.  Outside this podcast, I’m the author of The Almanack of Naval Ravikant and The Anthology of Balaji. Connect at ejorgenson.com  Laugh and learn with people like Balaji Srinivasan, Naval Ravikant, Andrew Wilkinson, Austen Allred, David Senra, Josh Storrs Hall, Ashley Rindsberg, Zach Pettet, Bret Kugelmass, Omar ElNaggar, Grace Guo, Brett Kopf, Max Olson, Chris Williamson, Shane Mac, Tim Hwang, David Perell, Jason Hitchcock, Natalia Karayaneva, Sebastian Marshall, Taylor Pearson, Mitchell Baldridge and more. Join conversations with my partners in early-stage tech investing, Bo Fishback and Al Doan. Our Rolling Fun Episodes cover our investments and escapades as angel investors and startup helpers. We invest in startups creating the *next* industrial revolution. Learn more at rolling.fun “Surround yourself with people who remind you more of your future than of your past.”