The Growth Key - Shane Cronin, Co-President of SoftwareOne, North America

Unlock Exponential GrowthCo-President of SoftwareOne, North America, Shane Cronin, shares a story about a team member going above and beyond for a Fortune 50 customer.It's a story that demonstrates the power of customer obsession and the impact it can have on a business.This interview will make you think differently about how you approach customer service and the importance of empowering your team to go above and beyond. You'll hear how SoftwareOne's customer-centric approach has helped them become a leader in the tech world. And you'll learn how to create a culture of customer obsession that can drive incredible results.You'll also discover:A Strategy for "Why"How to Build a FrameworkThe Key to Data-Driven DecisionsA Blueprint for Going the Extra MileHow to Create a Customer-Centric CultureHave you ever experienced a moment of truly exceptional customer service? Share your story in the comments below!----------Follow Shane on LinkedIn: https://www.linkedin.com/in/shanecronin/Learn more about SoftwareOne: https://www.softwareone.com/en-us-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter

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Welcome to Lead the Team. This podcast is for you if you'd like to motivate your direct reports, cultivate your top leaders, and accelerate your career. You'll discover the success strategies of the world's most innovative leaders where I dive into their keys to success and hard-earned, costly lessons. We've surpassed 400 episodes and host guests like legendary Honeywell CEO, David Cote and CEO of Dunkin Brands, Nigel Travis. As well as executives from companies you know like SAP, US Golf Association, Lockheed Martin. Dell, IBM, Dollar General, Footlocker, and Beyond Meat. Also, you hear from a variety of executives including those of smaller, rapidly growing companies that you won't hear anywhere else. You'll walk away with success strategies, hacks, and tools to lead in both your personal and professional life. My goal is to impact 1 million leaders who then transform the workplace to a more positive place to work and thrive. You're in this for effectiveness, productivity, work-life balance, and job promotion! This is not for you if you want to maintain the status quo, do business as usual, or operate your life and career on "cruise control." It's time to LEAD THE TEAM! Ben Fanning #1 bestselling author and corporate trainer ------------- Join us by subscribing now! Your host is Ben Fanning, #1 bestselling author and in-demand corporate trainer of The Fanning Group - an International Consultancy and Training Company. https://www.benfanning.com/ https://www.linkedin.com/in/benfanning/ https://twitter.com/BenFanning1 https://www.instagram.com/benfanning1/