Why You Must Instill Customer Obsession in Your Team - GoDaddy VP of Product, Mahesh M. Thakur
Mahesh M. Thakur is Vice President of Product at GoDaddy. He is also co-founder and former CEO of PhotoWeaver with over 20 years of experience working at Microsoft, Amazon, and Intuit. He is a member of the MG 100 coaches family and has hired, coached, and transformed product and engineering leaders at some of the world’s fastest-growing companies.He is a visionary leader who loves building products and companies that are mission driven and take a customer-first approachMahesh’s LinkedIn Profile: https://www.linkedin.com/in/maheshmthakur/ Mahesh’s Website: Visit www.impeccableinterview.com to learn more about Mahesh and how he can help you accelerate your career as a leader in technology. Download his 6-step approach to achieving growth and success here: www.ImpeccableInterview.com/download WHAT YOU'LL DISCOVER IN THIS EPISODE:What Mahesh learned from becoming an entrepreneur at the age of 11.The inspiring and harrowing story of his grandparents' experience as a refugees in 1947. The three guiding life principles his grandparents passed down and still influence his leadership today.The impact of the India Partition. How your career decisions today can impact future generations.Mahesh’s passion for working with small businesses even though he’s worked for several large companies like Microsoft, Amazon, Intuit, and GoDaddy. A powerful yet simple strategy to teach your employees customer empathy.An empathy connection to former CEO Sessions guest, Pammay Bassey, who is an author and Chief Learning and Diversity Officer at Kraft Heinz.Why he encourages all employees at GoDaddy to use their products.Advice for employees who are from underrepresented groups in the C-Suite and are a mission to get there. How GoDaddy supports diversity, and how it contributes to their success.The one trait he wishes he could instill in every employee… “Customer Obsession”.What is it about Intuit CEO, Brad Smith, that's his biggest inspiration? The unexpected twist in his career during the Tech Meltdown in the 90’s, and how it led to his success down the road.How CEO’s can maximize their impact.What Mahesh learned on Bill Gates’ last day at Microsoft.HIGHLIGHTS:How can CEOs maximize their impact:Do an excellent job putting your message together.Inspire and impact people with that message.QUOTES:“When you're a small business owner… “I don’t have the time to say 'I don’t know?', I just have the time to say 'how much does it cost to go from A to B?'.”“There’s no correlation between busyness and success. The only correlation is with learning.”“Believe in continuous learning.”-------------------Apply to be on the show-------------------Connect with Ben:https://www.linkedin.com/in/benfanning/