#105: How to Diffuse Conflict Before It Begins

We don’t know anybody who loves interpersonal conflict. It’s uncomfortable, and it brings up a ton of negative emotions. Most of us try to avoid conflict whenever possible. Even as a leader, you may wonder, “Do I really have to have this hard conversation?”

Here’s some good news. Conflict can actually be an opportunity for growth, not just a problem to solve. That happens when you learn how to engage with others—not just attack or defend. Based on a lifetime of dealing with difficult situations, we’ve identified five steps to help you face up to conflict. 

Try this! You’ll instantly untangle that knot in your stomach and see how a hard conversation can become a win for you and for others. Best of all, you’ll have another solid tool in your leadership toolbox. 

In this episode you will—

• Learn what it means to “hold space” for others, a key listening skill. 
• Gain practical tips for having difficult conversations. 
• Identify the one reaction that will both disarm conflict and redeem your relationship with the other person. 
• Understand when it’s best to speak and when to listen. 
• Gain the confidence to lead through initiating tough conversations. 

Once you’ve listened to this episode, here’s your next step. Think about the last time someone came to you with a complaint or problem about your leadership. Identify the ways you might have responded better using these five steps. You’ll grow as a leader!

Be a Pal

Do you know someone who could benefit from this topic? We’ll bet you do. Everybody hates conflict! Drop a link to this episode in your favorite social media channel, and tag your peeps. They’ll thank you for it! Include the hashtag #leadtowin.

Resources from This Episode

• Extreme Ownership: How U.S. Navy SEALs Lead by Jocko Willink and Leif Babin 

This episode of Lead to Win is brought to you by The Focused Leader 1-Day Intensive to focus your achievement with clear goals and smarter productivity. Find out more at leadto.win/focusedleader.

Short-term wins are easy. Sustained achievement is another story. On Lead to Win join New York Times bestselling author Michael Hyatt and discover how current research combines with timeless wisdom for lasting success. From personal productivity to personal development, self-leadership to team leadership, and intentionality to influence, get the insights and tools you need to win at work and succeed at life.