Addressing Post-Pandemic Challenges Across Talent, Regulation and Customer Needs

Banking has seen some drastic shifts since the global pandemic- from the competition to attract and retain new talent, to meeting the needs of customers facing increasing inflation and uncertainty in this precarious economic climate.From his view over multiple institutions and as a public policy expert, our guest today, Ramon Looby, CEO of the Maryland Bankers Association gives us a nuanced look at the issues facing the banking industry.Join us as we discuss:Looby’s perspective as an industry advocate across community, national and multinational banksAttracting and retaining talent in banking in an altered job marketThe perception of so called “junk fees” for banking servicesPutting financial literacy on the public policy agendaWant to learn more about how Upstart partners with banks? Check out this case study mentioned in the episode.

Om Podcasten

Leaders In Lending is a show for lending professionals who want to grow their consumer lending programs and improve their consumer experiences. Consumers continue to expect faster, easier online experiences from every company—and our knowledgeable guests will share how they are bringing their organizations and lending products forward into the future. Every week, Leaders In Lending will bring you actionable advice and key learnings from experienced leaders to help you navigate the future of consumer lending.