Get your Punk CX out with Adrian Swinscoe, Author and Customer Experience Expert (MDE331)
Minter Dialogue Episode #331Adrian Swinscoe is a speaker, author and a renowned expert on customer experience, who runs the Rare Business Consultancy, focused on helping companies to improve their customer service and experience. After his book "How to Wow," , Adrian has just penned, Punk CX, edited by Oisin Lunny. It's a tremendous read for anyone interested in making waves and shaking things up for success. In this conversation, we look at some of the key points of the book, why and how to deliver a punk attitude in business, and create a much stronger customer experience.Please send me your questions as an audio file or text to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)