Innovating with generative AI in financial services | Moody's

Would it surprise you that some of the most impressive generative AI innovations are happening in older, larger, highly regulated industries such as financial services? Christina Pieretti, GM of digital insights at Moody's, shares how her team-built Research Assistant, a first-of-its-kind search and analytical tool powered by generative AI. Since its launch in December 2023, Research Assistant is the product with the fastest adoption to date in Moody's history. Christina shares how Moody’s considered the opportunities of generative AI, how they engaged deeply with customers during the development process, and how they centered trust from the start—all best practices for building innovative and trustworthy products.Guest: Cristina Pieretti | Moody'sLearn more about Research Assistant: How GenAI is rewiring financial servicesGet more innovation insights from Microsoft Azure.Discover and follow other Microsoft podcasts.Host: Susan EtlingerThe Leading the Shift podcast is a place for experts to share their insights and opinions. As students of the future of technology, Microsoft values inputs from a diverse set of voices. That said, the opinions and findings of our guests are their own and they may not necessarily reflect Microsoft's own research or positions.

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The AI platform shift brings immense opportunity, but the road to success isn’t always clear. On Leading the Shift, we talk with leaders in organizations of all kinds about how they’re using data, AI, and cloud technologies to deliver meaningful, trustworthy innovation to their teams, customers, and communities. Guests share how the platform shift is affecting everything from data strategy and customer relationships to organizational structure and culture, to their own lives and career journeys. Join us for conversations about navigating the era of AI, tackling new challenges, and advice for getting started.