How to gain customer's trust with Service Delivery Review?
Who is your customer? Do you truly understand their pains and needs? Did you prove that with the way you build and deliver your products or design your services? The chances are, if you can give strong positive answers to these questions, your customers trust you. If that's so, you can go on to the next article. However, if you don't have clear answers to these questions, you are likely wondering how you can build a trust relationship with your clients. This week, we've asked Matt Philip, who is a Director of Learning and Development at ThoughtWorks, to explain us the concept of Service Delivery Review. → Download a free Service Delivery Review canvas: http://bit.ly/ep6-download-canvas → Read the blog full post: https://kanbanize.com/blog/how-to-gain-customers-trust-service-delivery-review → Learn more about Kanban: https://kanbanize.com/kanban-resources/ → Learn more about Lean Management: https://kanbanize.com/lean-management/