E27: Calculate cost of nonconformance to get management's attention for Lean

One of the most impactful quality initiatives I was involved with was the creation and deployment of the Cost of Nonconformance (CoNC) report. It was a method to assign a dollar amount to quality problems in order to bring attention to management in the language they most often respond to, money! It could also be applied more broadly beyond just quality issues to any type of waste to increase visibility for your Lean or Six Sigma initiative. Check out our Cost of Poor Quality course at https://www.biz-pi.com/product/cost-of-poor-quality-copq-course/ Links BIZ-PI.com Cost of Poor Quality Course LeanSixSigmaDefinition.com Creative Safety Supply

Om Podcasten

Brion Hurley from Business Performance Improvement shares his takes and thoughts on a variety of topics related to process improvement (specifically Lean and Six Sigma methods), Bursts are rapid improvement activities, so this sounded like a good word to use for these short audio clips. We'll try to keep them under 10 minutes each. Have a question? Use the anchor app to leave us a voice message, and we might pick your question for our next episode!