16 // Introduction to User Research with Alana Schroeder

Today’s guest is Alana Schroeder. Alana helps organizations understand their users & discover actionable insights for digital products. Currently, at TaskRabbit she uses a variety of qualitative and quantitative methods across the product lifecycle to help make strategic product recommendations based on user needs, pain points, and satisfaction, triangulate findings from a variety of data sources including usability testing, surveys, analytics, customer support tickets, & other user research.

Om Podcasten

The Learning Experience Leader Podcast is a project devoted to design, leadership, and the psychology of learning. The aim of the show is to help you expand your perspective of learning design through conversations with innovative professionals and scholars across the world. Every other week a different practitioner or researcher shares insights from their work and experience to bring a more holistic view on how learning happens and what we can do to create amazing learning experiences through design and leadership. If you are interested in how people learn and how you can be more effective in helping others grow and develop, then this podcast is for you.