20 // Working With SMEs & Retaining Expert Knowledge with Peggy Salvatore

Peggy has written thousands of articles first as a daily journalist and now as a training and writing consultant. Her most recent work is focused on the value of human expertise in knowledge management in an age of machine learning and artificial intelligence. Her areas of interest span across many topics including Training design and corporate knowledge management, Lean and continuous quality improvement, and more! I recommend her book "Working with SMEs: A Guide to Gathering and Organizing Content from Subject Matter Experts" https://www.amazon.com/Working-Smes-Gathering-Organizing-Content-ebook/dp/B0793PGFW3. Additionally, we discussed some of her ideas from her most recent book "Retaining Expert Knowledge: What to Keep in an Age of Information Overload"https://www.amazon.com/Retaining-Expert-Knowledge-Information-Overload/dp/1138296368/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1586003218&sr=1-1. Enjoy!

Om Podcasten

The Learning Experience Leader Podcast is a project devoted to design, leadership, and the psychology of learning. The aim of the show is to help you expand your perspective of learning design through conversations with innovative professionals and scholars across the world. Every other week a different practitioner or researcher shares insights from their work and experience to bring a more holistic view on how learning happens and what we can do to create amazing learning experiences through design and leadership. If you are interested in how people learn and how you can be more effective in helping others grow and develop, then this podcast is for you.